TERMS OF SERVICE

Effective 1st December 2019


Service Fees

Our pricing has been made as competitive by us as possible. Your subscription to our service is your compliance to pay the service fees as described in the published pricing schedule on our website. The fees based on subscription are paid in advance of services offered and are due on your subscription term’s first day. In the case of an offered free trial, the subscription fees are due only after the free trial ends.

Also, you consent to pay any supplementary fees that are calculated according to our pricing schedule, which the service usage may incur. For instance, additional fees may be assessed if the “catch-all” feature is used by your domain, receiving more than the limit of emails stated, which the base price filters. During the assessment, these extra fees will become due. The usage patterns on your account will be reviewed by the auditing systems daily and e-mail notification to you if it is predicted that there will be an assessment of additional fees to your account in the present month. We also provide a “dashboard” feature that can help you determine if extra fees will be calculated. However, in case you do not use the dashboard to track account usage, or do not view or receive a notice, you will still be liable to pay the incurred applicable fees.

Automatic Deduction of Fees

To be a subscriber of our service, you need to provide a valid checking account number or credit card number and agree to have us deduct the fees automatically from this checking account or credit card on the due date. Log into your account to update your payment method at any time.

Delinquent Accounts
 

In a situation where we fail to deduct the applicable fees from the method of payment you have selected, we will try to notify you through email. The responsibility of ensuring that the contact information in your account is current and that your e-mail account is working properly for you to receive such notices lies with you.


If your account is delinquent for 10 days, we will assess a late fee of 10% or $5 (whichever is more). Once your account is delinquent for 30 days or more, it is subject to cancellation and/or suspension.
 

Acceptable Use

Every iSparks, inc. DBA Spam Boxer (Anti Spam Software Service) provided services may only be used for lawful purposes. The subscriber consents to reimburse and hold Spam Boxer (Anti Spam Software Service) harmless from any claims that are the outcome of using a service that either damage the subscriber or a third party.

Refusal of Service

We are at the sole discretion of suspending, canceling or refusing service. We mostly will only suspend or cancel service for accounts that are over 30 days delinquent in paying fees for the services offered, but will also do so if it is assessed that refusing service to you protects our service and its customers from harm.


You consent to not hold Spam Boxer (Anti Spam Software Service) responsible for any service loss you suffer from any actions mentioned in this clause.
 

Cancellations, Credits & Refunds

To cancel a subscription, you must log into your account and authorize cancellation using the Control Panel

We bill for services monthly. We will issue a credit for any full months of service you have not used, should you cancel subscriptions you have paid in advance for more than a month. There is no expiry of credits and they will be automatically used on your account’s future invoices. We will offer no credits for partial months.

If you made your payments within the previous 30 days, you will be eligible for requesting a pro-rated refund.

Limitation of Liability

Spam Boxer (Anti Spam Software Service) shall not be liable for any damages claimed, including consequential and incidental damages, which may be the result of using Spam Boxer’s (Anti Spam Software Service) service for any reason. This would not be restricted to, but includes, unauthorized data breaches, service outages and loss of e-mail.

Disclaimer

Spam Boxer (Anti Spam Software Service) cannot be held responsible for data loss, crashes or system downtime. One cannot hold us responsible for any established profit estimates which a client would have acquired if not due to the loss of service or e-mail they have suffered from the failure of Spam Boxer (Anti Spam Software Service) . Particular services that Spam Boxer (Anti Spam Software Service) provides may depend on third party services and products. Hence, Spam Boxer (Anti Spam Software Service) does not directly write or own certain programming, software, routing or equipment. Also, Spam Boxer (Anti Spam Software Service) does not hold any responsibility for using our clients’ accounts. Failure to go along with any terms or conditions will lead to the auto-deactivation of the account in question. The right to remove any account without notice for any reason without reimbursement lies with Spam Boxer (Anti Spam Software Service), as we see fit.

Account Activation

You agree to the disclaimer and above policies by activating your account with Spam Boxer (Anti Spam Software Service). When you request an account activation, you are needed to accept the disclaimer, guidelines, and policies, and a copy of your agreement is forwarded with your request for activation which we maintain with your account information.


In the event that you sign up for an account and fail to abide by these terms, you will receive no refunds. However, we will advise you by phone or e-mail before taking any action to offer you a chance to right the problem.
 

Service Uptime Guarantee

 

Spam Boxer (Anti Spam Software Service) guarantees service availability of 99% and has taken necessary steps that make 100% service availability probable. If we fail to provide you with 99% service availability for any calendar month, we will refund a prorated amount to your account for the duration exceeding the 99% downtime, upon your request.

Alterations to our Terms of Service

Spam Boxer (Anti Spam Software Service) reserves the right to revise any or every policy, guideline and disclaimer mentioned above, as well as the service and pricing offerings published anywhere else on this website at its sole discretion. Customers can cancel their service or agree to the modifications made to the Terms of Service within 30 days. If the use of the service continues beyond 30 days, it shall be interpreted as your acceptance of the changes made. When changes are made to a document, if a customer wishes to receive an email notification, they should e-mail a request to Spam Boxer (Anti Spam Software Service) and await Spam Boxer’s (Anti Spam Software Service) confirmation about the processing of this request. In case a customer does not receive confirmation within one business day, they should resend their request. Whether or not a customer is subscribed to the confirmation list, failure to receive an e-mail notification about the changes in this document shall not free them from their obligations as mentioned in the document.

Privacy

By using or continuing to use our Websites or Services, you agree to the terms of our Privacy Policy.